Stop fake COD orders
Verify every customer with a WhatsApp Order Confirmation before the order ships — typical merchants see a 95%+ reduction in fake orders.
This site is the official documentation for Cartsaver, the Shopify app that protects Cash on Delivery (COD) merchants from fake orders, recovers abandoned carts, and adds post-purchase revenue with WhatsApp cross-sell.
Whether you just installed the app or you’ve been running it for months, pick the section that fits where you are:
Stop fake COD orders
Verify every customer with a WhatsApp Order Confirmation before the order ships — typical merchants see a 95%+ reduction in fake orders.
Reach customers where they already are
Built on the Official WhatsApp Business API, with SMS as a second channel. Messages arrive in seconds in the customer’s checkout language — Arabic, English, Hindi, or Urdu.
Recover abandoned carts
Bring back shoppers who didn’t finish checkout with a timed WhatsApp or SMS sequence. Merchants recover up to 25% of abandoned carts.
Grow revenue after the order
Send related-product recommendations on WhatsApp after a verified order. Customers add to the same order with one tap.
Cartsaver embeds directly inside your Shopify admin — no separate dashboard to learn, no third-party login. Below are three views from the live app:
Use the search box at the top of every page to find anything quickly. If you can’t find an answer, head to Troubleshooting & FAQ or contact support.